Community Partner Program

Connect your services to people who need them most.

TAP APP works with returning citizens and at-risk youth across Alabama, Georgia, and South Carolina. We coordinate housing, employment, legal aid, healthcare, and more — so participants show up ready. You focus on delivering care.

What we handle. What you handle.

TAP APP does the coordination, scheduling, and follow-through. Community partners do what they do best: provide the services.

We coordinate referrals

Case managers review your services, match participants by need, and send appointment requests directly to your portal. You approve, propose times, or decline — no phone tag.

We track accountability

TAP APP monitors participant goals, tracks appointment outcomes, and flags no-shows to case managers. You record outcomes in your portal — we handle the follow-through.

You focus on services

Participants arrive prepared — case managers brief them, set expectations, and ensure they have required documents. You get warm, coordinated referrals, not cold walk-ins.

Who becomes a TAP APP partner?

Any community service provider working with returning citizens, at-risk youth, or low-income individuals.

${[ ['🏠', 'Housing Agencies', 'Emergency shelter, transitional housing, permanent supportive housing'], ['⚖️', 'Legal Aid', 'Record expungement, parole compliance, civil legal services'], ['🧠', 'Behavioral Health', 'Counseling, mental health treatment, trauma-informed care'], ['💊', 'Substance Use', 'Recovery support, treatment programs, sobriety resources'], ['🚌', 'Transportation', 'Rides to appointments, bus passes, van services'], ['💼', 'Employment', 'Job training, workforce development, job placement'], ['🎓', 'Education', 'GED programs, vocational training, literacy programs'], ['🏥', 'Healthcare', 'Primary care, dental, vision, community health clinics'], ].map(([icon, title, desc]) => `
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How it works

${[ ['1', 'Register your organization', 'Fill out the form below with your organization info and the services you offer. TAP APP staff will review and activate your account within 1 business day.'], ['2', 'List your services', 'Once approved, log in to your partner portal and add structured service listings — hours, eligibility, capacity, and what documents participants need to bring.'], ['3', 'Receive appointment requests', 'Case managers match participants to your services and send appointment requests. You approve, suggest alternatives, or decline directly in your portal.'], ['4', 'Record outcomes', 'After each appointment, mark it completed, record follow-up needs, or flag no-shows. All tracked automatically for case managers and grant reporting.'], ].map(([num, title, desc]) => `
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Register your organization

Takes about 3 minutes. A TAP APP staff member will review and activate your account.

Already registered? Sign in to your portal